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Lake Wales Medical Center Announces Quarterly Awards


Lake Wales, FL – Lake Wales Medical Center presented quarterly awards recently.


Employee of the Quarter was Jennifer Scalf, CT Technologist in Imaging Services. She was recognized for continued outstanding customer service, patient care and team work. “We often receive feedback from patients about Jennifer, and she is always focused on patient safety,” said CEO Andrew Howard.


Manager of the Quarter was Erwin Jaropillo, Information Systems. He was recognized for his outstanding work on several recent IT upgrades and programs. “Erwin works tirelessly to keep the many computer systems here operational so that we can provide great care to our patients,” Howard said.


Volunteer of the Quarter was Tina Stegman and her service dog, Phoenix, who visit patients in the hospital’s geriatric psychiatric unit.


“Tina and Phoenix have become a part of our treatment team,” said Sabrina Long, director of the unit. “The impact of pet therapy on patient mood and recovery is well documented.  Phoenix intuitively knows which patients need a little extra time and attention when he visits.  He is a gentle giant who helps our senior patients to realistically reminisce and remember happy times.  The impact on staff attitude and satisfaction is a bonus benefit of having the weekly visits from Tina and Phoenix.  The smiles and joy brought by Phoenix and Tina are felt long after they have left the unit for the day.”



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Photo info:

Volunteer: Tina Stegman and her service dog, Phoenix, were the volunteers of the quarter at Lake Wales Medical Center.

Jaropillo: Erwin Jaropillo was named Manager of the Quarter at Lake Wales Medical Center

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